METHODOLOGY
How we know what we say we know.
AI visibility is only as trustworthy as the method behind it. This page summarizes how Searchestra measures, what each number means and what we do not claim, so you can judge our numbers rather than take them on faith.
WHY WE PUBLISH OUR METHOD
Two tools can measure the same brand and disagree.
Different questions, platform coverage and definitions produce different numbers. That is why the method matters more than the headline score, and why we would rather you trust a number you can interrogate than a confident figure you have to take on faith.
THE UNIT OF MEASUREMENT
A buyer question, an AI platform, a real answer.
Our unit is a buyer question paired with an AI platform, run as a real request rather than a simulation. Results are reported per platform, so a strong showing on one surface never hides invisibility on another.
ChatGPT
OpenAI
Perplexity
Perplexity
Google AI Overviews
Google
Google AI Mode
Google
Gemini
Google
Claude
Anthropic
Microsoft Copilot
Microsoft
Grok
xAI
DeepSeek
DeepSeek
Coverage: this is our catalog of AI platforms. A platform is only queried when access to it is configured, so coverage depends on the platforms enabled for an account and we always report per platform.
WHERE THE QUESTIONS COME FROM
Demand first, then questions.
The question set for a category is generated from a taxonomy of topics and realistic buyer scenarios, so coverage is systematic rather than picked toward questions a brand happens to win.
- MarketTürkiye · Kitchen
- Demand universeSmall kitchen storage
- Question universeVersioned buyer questions
- AI answersMeasured per platform
Demand universe: one buyer need and decision context within a market. Question universe: the versioned set of buyer questions that measures it. Results are always read in that chain: market, demand universe, questions, answers.
- Real search-demand signals inform the set; synthetic expansion only fills coverage gaps
- Classified by intent: informational, commercial, transactional, navigational and comparison
- Brand-neutral by construction: the measured brand never shapes what is asked
- Versioned and immutable: every run records the question-set version it used
- Each question carries its intent, scenario, source type and version
THE FOUR LAYERS
Four separate measures, not one blended score.
We report along the four layers of the IAB framework so you can see where representation breaks down. The layer names are the IAB framework’s; the metrics are how Searchestra reports each layer.
| Layer | The question it answers | How Searchestra reports it |
|---|---|---|
| Presence | Are you in the answer at all? | Mention rate, share of voice |
| Prominence | How central are you when present? | Average rank, citation share |
| Portrayal | How are you described? | Sentiment |
| Persuasion | Are you actually recommended? | Recommendation strength |
Naming: our operational metrics are not always the IAB metric of a similar name. Citation share is a brand’s share of all citations, not the IAB Citation Rate; recommendation strength follows the IAB definition, scored with the rubric below.
Recommendation strength rubric: for each answer that mentions you, we classify the three dimensions the IAB names: endorsement (specific reasoning, generic, or none), prominence in the response (primary, one of several, or peripheral) and qualification (unconditional or qualified). The score runs from 0 to 4. No endorsement scores 0; otherwise specific reasoning scores 2 and generic endorsement 1, plus 1 if the recommendation is primary and plus 1 if it is unconditional. We report the share of answers scoring 3 or more as active recommendations, together with the full breakdown. A negative mention is not a recommendation; tone is reported under Portrayal. When the rubric changes, earlier scores are kept separate and never mixed into the new measure. Post-citation click-through is not measured, because it depends on click data that AI platforms do not share.
THE FORMULAS
Where a standard definition exists, we follow it.
These metrics carry a shared, standardized definition, and we compute them to that definition, with no proprietary reweighting.
Mention rate
Responses that mention your brand, divided by total responses in the question set.
Share of voice
Your brand mentions as a proportion of all mentions across the tracked competitive set.
Visibility momentum
The percentage change in mention rate or share of voice between two measurement periods.
Share of voice: the competitive set is the brands tracked in each market, defined at setup and visible to you. The denominator is the sum of mentions across exactly that set, nothing hidden.
REPRODUCIBILITY AND HONESTY
Unavailable means unavailable.
Our principle is simple: no fabricated certainty. AI answers vary between runs, so a single answer proves nothing. We report what we collect and flag what we cannot.
- Answers are aggregated across runs, so one volatile response never masquerades as a trend
- A platform change is treated as a new baseline, not as a brand win
- If a signal is not measured for a run, the field stays empty rather than filled with a guess
- Some signals, such as sentiment, are treated as signals rather than verdicts
- An API result can differ from what a signed-in person sees, and we say which layer a number reflects
DIRECTIONAL VS DECISION-GRADE
Not every number is safe for every decision.
Directional
Early signals, trend reading and internal briefings.
Decision-grade
Budget allocation, agency evaluation and executive strategy. These need enough questions, intent coverage, a steady cadence and a documented method.
We build toward the IAB decision-grade criteria: versioned questions, aggregation across runs, per-platform reporting and brand-neutral construction. Where a metric only supports a directional read, we label it that way.
Read the full methodology.
The complete version covers every definition, formula and limitation in detail, with the reasoning behind each choice.